AI chatbots have quickly become very popular, and they are used in a vast range of industries. However, there are also a plethora of chatbots to choose from. That does make you wonder, what AI chatbot platforms should you focus on in 2024 and beyond? Here are some of the platforms that we find the best and most reliable!
ChatGPT
ChatGPT is a very comprehensive, reliable and one of the most popular chatbot platforms. Whether you want to create a conversation builder app, ask about the weather, or get assistance with your project, ChatGPT can do that for you. It has STEM knowledge, and it has a conversational tone, which makes it very easy to understand.
Microsoft Copilot
Microsoft Copilot does an excellent job as a ChatGPT alternative. In fact, in many ways, it’s an unrestricted Chat GPT tool. Aside from great chatbot features, it also has data analysis, content generation, and image generation. You can use it for educational, professional, but also personal purposes.
Conversational Cloud
Made by LivePerson, Conversational Cloud is great if you want to focus on conversational intelligence, connecting with customers via different channels and many others. The platform is open source, and it can be expanded upon with ease. It’s particularly useful for hospitality, retail, or financial customers.
Acquire
Acquire is designed as a customer service platform; it has live chat features, but also multitasking. It also bolsters a very good automation engine, along with great personalization solutions. It’s a great option to consider for any business, regardless of its size.
Kustomer
Once you use Kustomer, you will find it easier to solve customer issues on multiple platforms. It has exceptional reporting and monitoring tools. Aside from that, you also have CRM-powered resolutions, along with no-code configurations. It can be particularly useful for wellness, e-commerce or retail.
Drift
Drift is a very powerful AI-driven engagement platform. Their conversational AI chatbot is targeted towards sales and marketing. However, it’s very easy to customize, the onboarding process is very effective, and you also get non-stop availability as well.
Intercom
With help from Intercom, you can easily combine chatbot solutions with helpdesk features. In addition, the chatbot takes info from trusted resources and validates every answer before sending anything. You also get AI-powered analytics, along with access to the conversation history. All in all, if you want to boost the customer experience, it’s one of the top options to consider right now.
Perplexity.ai
Perplexity has generated a lot of waves within its niche, mainly due to its unique approach to complex topics. Another advantage is that it has support for voice prompts, which a lot of chatbots don’t. It can be a white-label chatbot if you want. Aside from that, you also get thread follow-up and access to the knowledge library as well.
Jasper Chat
Jasper Chat offers a very complex AI assistant and chatbot. It can be great for revising content, generating ideas, and it can offer support, too. The design is familiar, and you have access to a large knowledge base. There’s also the advantage that you have access to Jasper Chat in multiple languages, which is always very helpful.
Gemini
Formerly known as Google Bard, Gemini is one of the top AI chatbots that use large language models. It can be great for creating AI merch, but it also has workflow integration with your Google Docs and other Google tools. It also provides enterprise-grade protection, along with the ability to create custom images for social posts.
Other chatbot platforms worth mentioning:
- HuggingChat is a very good chatbot that has an interface similar to ChatGPT. It can be used for a variety of tasks while also being easy to customize.
- ZenoChat is a good personal companion, but it can also be a very powerful chatbot for sites as well. It’s effective and comprehensive but also easy to customize. The true AI copilot you need for your business.
- Claude is a good chatbot that helps you create interfaces and communicate with ease. It’s powerful, reliable, but also comprehensive.
These AI chatbot platforms are a must-have these days if you’re looking to harness the power of AI for your website. You can check the builder AI review and see which option fits your needs. Yet at the same time, you also want to ensure that you find the best platform that’s scalable and which you can use in the future as well!
